Designed & Made in Britain
Fireplace Shop London

Dear Customers,

This Privacy Notice explains in detail the types of personal data we may collect from you when you contact us. It also explains how we’ll store and handle that data, and keep it safe.

Personal data is controlled ultimately by Fireplace Retail Limited T/A The English Chimneypiece a company registered in the UK with registered number 6783276, whose registered office is at No 3, St. Botolph’s Road, Sevenoaks, Kent TN13 3AJ. 

When you book site survey or order a fireplace from us, we collect some personal information from you including your name or company name, billing address, delivery address, email address and phone number(s). These personal information are being kept in excel file, in a form of quotation or/and invoice, a copy of which is provided to each of our customers. We keep your details to be able to refer back to the order when requested.

When you pay by credit or debit card over the phone, card details are immediately entered to the card terminal, therefore we don’t hold card details.

At The English Chimneypiece, we take care to protect your privacy and secure your information. We will not disclose your personal details to third parties. We use these details to process orders, invoices and any other associated paperwork. Your information is stored on password protected computers and is backed up regularly by a secure back up system in both locations: showroom at No 3, St. Botolph’s Road, Sevenoaks, Kent TN13 3AJ and workshop office at Highlands Farm Business Park, Highlands Hill, Swanley Village, Kent BR8 7NA.

GDPR gives you the right to access certain information held by us about you. You may ask us to correct or remove information.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Company Secretary, at No 3, St. Botolph’s Road, Sevenoaks, Kent TN13 3AJ.

Kind regards

The English Chimneypiece


Contact us


The English Chimneypiece
3 St. Botolph's Road
Kent TN13 3AJ

Telephone: 01732 740 811


 Useful parking Information



   Opening times:


 Monday:  Closed  
 Tuesday 9.30am - 12pm 1pm - 5pm
Wednesday:  9.30am - 12pm 1pm - 5pm
 Thursday 9.30am - 12pm 1pm - 5pm
 Friday 9.30am - 12pm 1pm - 5pm
 Saturday 9.30am - 12pm 1pm - 4pm
Sunday:  Closed